Monthly Retainer Plans:

Monthly plans are available as listed below. This discount applies to our hourly rate only. All other costs such as supplies will be billed at the actual cost.

Retainer plans may be terminated with 30 days notice. Unused retainer hours are non-refundable and do not rollover.

Billing:

A minimum one hour charge is required. All work is charged at our hourly rates (billed in 10 minute increments – 1/6 of an hour) plus costs such as postage, letterhead, shipping & envelopes. Billable hours are for actual work at hand including teleconference meetings and time spent researching your project.

Payment Options:

Nancy’s Virtual Office accepts business, cashiers & personal checks, as well VISA, MasterCard, American Express and Discover via PayPal.

Payment Terms:

Hourly Clients: For hourly clients, Nancy’s Virtual Office generates invoices when the project is complete. Projects are sent immediately upon receipt of payment. A 50% deposit is required on all hourly work prior to beginning, based on an estimate of the number of hours quoted for your project. For clients who have established credit, hourly invoices are delivered upon completion of the project with payment terms of net 15 days.

Retainer Clients: Retainer plan invoices are sent out on the 15th of each month for the upcoming month with payment terms of net 15 days. Payment for retained hours must be received by the due date in order for work to begin the next month.

There will be a $35.00 NSF charge for returned checks. Late payments will incur a 15% late fee for each billing cycle unpaid.

Don’t lose any more valuable time!
Email me directly at nancy@nancysvirtualoffice.com and request your free consultation. Nancy’s Virtual Office will help you decide exactly which type of service you need to help you with your business solution. Call 1-928-766-2810 today